The French Quarter

The French Quarter

Thursday, January 21, 2010

Two year old behavior

Well yet another week, today I am home with my sick daughter.  But I must say its not so bad, she is curled up watching a movie, and i get a chance to get all my thoughts out on my blog.

Now i know there are not many subscribers yet (thank you perckle)  but i have been doing a lot of thinking about making more positive changes in my life.  First of all I work in an environment that is not really conducive to helping my stress level.  it is hard to be the bad guy and not help people.  which is why i am on the look out for something new.  I read a great blog the other day which i have posted the link to.  I have to say I couldn't agree more.

"the customer is always right"  has spawned a society of selfish, demanding, ill tempered, and rude people.  face it they don't know about the inner workings of your business so how can they possibly be right all the time.  It's a lame excuse for customers to be demanding and get what they want no matter what the cost to business or face "bad press".  All they have to do is ask for the manager who is not really in charge of anything just a glorifed babysitter of a store, who has to cave into customers needs.

Frankly, I think taking care of your people and not letting them get abused by the lack of consideration of the public, you will have a stronger, more loyal staff.  One who enjoys their work environment and doesn't get caught in the proverbial circle of what the corporation wants you to do and what the customer wants.  its a vicious cycle and frankly if you don't abide by the policy you are reprimanded from above, but if the customer gets upset enough he calls someone above you they inevitably gets what they want.  And then you get reprimanded anyway for not having good customer service.  In fact the more I think about it the more i feel like society acts like my two year old.

Ok well that wasn't very positve, but I feel better... no more ranting about my job, the whole point of this is to move on!  Sorry readers!  Don't leave me!

On the bright side here are some things you can look forward to...

 I am really digging my photography so I will be posting some of my  recent work soon.

so step one... start burpee challenge, today id day 18, and still going strong

step two start blog ... check

step three finish photography website.... in progress

step four... GET A NEW JOB!!!!  this one i need help with...

Ok more to come...

Stay tuned!

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